What my customers say about me
We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.
We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.
Yvonne knows travel. I came to Yvonne with my crazy ideas and in return, Yvonne gave me my perfect holiday. I couldn't have been happier. Yvonne knew exactly what would work for me, and it did. Everything from the flights to the hotel transfers to the accommodation was organised with a lot of care and attention to detail. Yvonne's research was great. I was excited about the holiday before I got there because of the little touches Yvonne had thought about and booked. I will definitely ask Yvonne to help me with all of my holidays in the future.
Josie (27th Nov 2019)
Yvonne was a dream come true!
We started with a 20 minute phone call to explain the ingredients that would help to make our family holiday a happy one. Yvonne then did all the leg work while I continued to juggle a full time job, family life and other commitments. She sent us options to consider, listened and took on board our feedback, and crafted a two week trip with three destinations, that ticked every box for us and our three teenage daughters.
Why would I ask Yvonne to help us again?
Because she listened and paid attention to the small things that would make a big difference.
Because it all felt very honest. I could tell her our family idiosyncrasies and ‘needs’, I could tell her what did and didn’t work, it felt like a shared endeavour and it was easy to work with her.
Because we had a fantastic holiday. Planned with less angst than usual, started feeling more relaxed than usual and came home feeling soooo chilled!
Hayley (30th Aug 2019)
Me and my partner love going on holidays but with the nature of our work we often have to arrange things last minute and can get overwhelmed with the choices on the internet and the time it takes to work through the detail to make sure you are getting what is advertised. Working with Yvonne over the past 9 months to help us go on 3 very different holidays has been a joy and made the process of selection part of the holiday experience.
Our first brief was winter sun in the caribbean, long golden beaches, great swimming, quiet yet some nice places to eat and amazing accommodation. Castara Retreats in Tobago hit the spot. The second was a long weekend in Berlin. I wanted a special surprise in a "quirky chic" hotel was the brief. Watching the elephants and the monkeys from the hammock in our jungle room at Hotel 25 was amazing. Finally the impossible brief of a quiet hotel in a beautiful bay on the party island of Mykonos was off the chart successful.
The secret to Yvonne success is that she listens, plays back exactly what she heard which allows you to work through what your priorities are and provides you with a few options at good prices. Not sure I'll holiday any other way going forward!
Mandy (16th Jul 2019)
Yvonne really went above and beyond to look after us. Her listening in superb - and she consequently came up with some superb destination ideas. Her organisation is first class - as is her attention to detail. I really could not recommend her highly enough. I will never go on another holiday without using her skills :-) Thank you Yvonne.
Anna (16th May 2019)